Frequently Asked Questions
In the large and competitive apparel industry, manufacturing personalized clothes, particularly for new clothing brands just getting their feet wet, is complicated. As a new entrepreneur in the clothing industry, you probably have a lot of questions and a lot of things to think about. The Frequently Asked Inquiries (FAQ) section of our website can answer some of the most essential and fundamental questions regarding the manufacture of garments and our firm, "Attirify Apparel." As a result, the answers to your fundamental questions regarding our goods, services, and other aspects of our business can be found on our FAQ page. Before contacting us, we ask that you carefully review the information on our frequently asked questions page.
We provide the option of placing orders with lesser minimum quantities, of 50 pieces per design, to clothing businesses and brands worldwide. So that they may launch their firm with their designs and sell those designs to get more customers and orders, this tiny number also eliminates the need for sample issues for firms who want to place larger orders but first want to see how the market responds to their ideas.
Attirify Apparel provides a standard estimate of 17 business days to all customers. However, this period is merely an approximate estimate. Typically, it takes that long to finish an order because we go over every detail with the client while we work on it and get their approval before moving on to the next step. We also get their consent before starting the stitching process. Wait time is added when communication breaks down, or an incomplete tech pack is submitted, increasing the likelihood of confusion. We satisfy the customer with the quality of the apparel and thepromptness with which the order is processed. Still, this part of the process requires your cooperation, which is why it is to everyone's advantage if everything that we ask for is promptly replied to on the customer's end. The amount of time it takes to receive an order varies according to the procedure's intricacy and the order's size.
Regular clients of Attirify Apparel may take advantage of bulk reductions and special discounts that are provided according to the seasons. When we talk about quantity discounts, we imply that the price of each garment will go down as the number of total units ordered of the same design goes up. If you are trying to place an order for merely 30 or 50 shirts, you may consider raising the number of shirts you wish to purchase to 100, 200, or even 500. Also, compare the cost of one item to that of another.
Any production order placed with Attirify Apparel will include a complimentary sample. However, we cannot make cost-free pre-production samples until we have received the initial payment for the production order. We can fulfill your request for a sample before you place an order to manufacture the product; however, you will be responsible for the cost of the piece (sample) itself.
Even while we can theoretically produce a finished sample for any garment, the cost of a sample may be prohibitively high for orders of a small quantity or less. Requesting a sample is not viable for small run orders due to the high expense involved. If you want a sample, please know about the cost. On our Cut and Sew Sample and Production page, you may obtain information on the general expenses of sampling.
Your order will be automatically put on hold if you do not respond to or approve any sample that has been e-mailed or sent to you within a month, and we will resume working on it once we have received your approval.
The customizable clothes goods shown on the website do not represent the full scope of our inventory. As a result of Cut and Sew Garment's partnerships with several apparel suppliers, we have access to a wide variety of goods and materials to choose from. Please let us know if you do not find what you want in the menu options, and we will make the necessary adjustments to accommodate your order. We make high-quality, fully customizable items that are produced in precise accordance with the requirements outlined by our customers.
your order for your approval. We do not print, embroider, sublimate, or manufacture anything without first receiving your express or written consent. We will attempt to show you as many photos as you like until you are pleased, and then give us the go ahead to begin production. As a result, kindly give your proofs a comprehensive inspection and provide your go-ahead for the order summary within twenty-four hours of making your payment. Examine every piece of information included in the evidence, scrutinize each photo, and submit a modification request for anything that does not meet your standards. In addition, if there are any alterations that you would like done to your clothing, please inform us as soon as possible following the order's receipt of the proof within twenty-four hours.If you are satisfied with your proof and do not require any alterations, please inform us by responding to the e-mail that you have approved your proof for production. We will not proceed with the manufacturing order unless we have obtained written confirmation from our customers that the proof meets their expectations.
No, you cannot bring your raw materials or finished clothing. We can provide you with a quality assurance guarantee of one hundred percent on all of the items we create since we work on designing the garments from the ground up. When you place an order with us for tailor-made clothing, we will ensure that the finished items are of the highest possible standard. Because our manufacturing takes place in Pakistan, it is costly for a client to have the fabric shipped to them; thus, it is more economical for them to purchase the material from us.
You can maintain a constant connection with your Relationship manager here at Attirify Apparel by using the most up-to-date communication applications, such as Whatsapp and Viber. You will be provided with a dedicated Relationship Manager who will work with you from the beginning of the design process through the delivery of your clothing. Within twenty-four hours to three to four days, excluding weekends, holidays, and other closures, we prioritize ensuring that the communication is as efficient and timely as is humanly feasible.
We have an efficient method for processing orders promptly. If a product sells significantly more quickly than anticipated, it may be able to replenish supplies quickly. Because the completion of orders often does not take so much time, the time limit of 17 working days is only a common approximate estimate that is provided to all customers. Turnaround time for an order is contingent on the specifics of a certain project, such as the amount of the order, method of production, services supplied, and the level of complexity of the order. However, if you replenish within two months, we will be able to provide you with a low time frame overall, and because we won't have to go through the approvals again, the time frame will naturally be lowered.
The turnaround time begins on the day you give your approval to the order summary e-mailed to you within twenty-four hours of the completion of your payment. Once the order summary is sent to the production department, it cannot be altered. You mustread it carefully.
Providing you with an update on the progress of your order is something that we are more than delighted to do at any time. We feel that our customers should be aware of the manufacturing process of their garments. We also provide our customers with a live stream of production upon request. Because all of the clothes are cut and sewed items with various alternatives, there is a potential delay in arranging fabric that is notably not running. If there are any concerns, we will also advise you about any delays during manufacturing.
The service of rush order is one that we do offer, that is true. Specify that you would like your production order to be a priority when you place the order. Because there is a possibility that our production schedule may not let us fulfill your order as asked on the rushed time, if you have already placed an order, ensure to mention it as an urgent order. After doing so, we will explain that this is the case. There is a rush fee, and the amount it costs varies depending on the day.
After placing your order, you have until the end of the third day to add more items. It depends on the kind of order that was placed and the time that has gone. We cannotalteryour order quantity once the adjustment time has passed, which is three days after the order is placed.
You can cancel a purchase during the first three days after the payment has been completed. Suppose the clothing you purchased has already been sent into production after the three-day deadline has elapsed. In that case, a cancellation fee equal to forty percent of the total value of the order will be applied.
After placing an order, payment is due in whole or part, with the exact amount depending on the total value of the transaction and the goods or services ordered.
We can process payments using credit cards, debit cards, and bank transfers.
All of the prices we quote include the cost of shipment; consequently, when you send us the designs for a quote, we will be able to provide you with an actual cost that considers everything. Because the prices we quote include the cost of shipment, the cost will primarily depend on the quantity you order and the type of product you purchase. DHL, FedEx, and Sky Net Courier Worldwide are our most often utilized carriers for shipment and delivery. Priority mail sent by DHL and FedEx can take up to four or five days to arrive, while DHL Parcel Post can take up to two weeks to arrive within the United States or Canada and up to two or three weeks to arrive in HI and AK. Additionally, we could employ various courier services to find the one that works best for the delivery location.
Please contact us as soon as possible if there is a problem or error with your order. Your complete contentment is of the highest significance to us, and we will stop at nothing to achieve it. Attirify Apparel is a highly experienced participant in the competitive apparel manufacturing industry. To maintain our consistently high level of quality, we have established several standards, rules, and processes. However, we must remember that we are human and that accidents may occur. If your purchase contains a typo, an error, or any problem, we will do all in our power to rectify any mistakes, slip-ups, or blunders that may have been made. We place a high premium on achieving your complete satisfaction.
We ask that you contact us directly, either by e-mail or by calling our toll-free number. There is also the option of getting in touch with your relationship manager.
When you re-order from Attirify Apparel, you will not be subject to the payment of any additional fees. For example, if you have paid to have your artwork vectored, paid to have your screen set up costs, or to have your logo digitized into the AI format, then you are considered to have paid for these services. When you place a subsequent order with Attirify Apparel, you will not be subject to these costs again.
At Attirify Apparel, all employees agree that the best ways to get in touch with us are by e-mail or phone. But sending an e-mail is far more logical for several reasons. E-mail is considerably more convenient for us, and the primary reason is that there is much less potential for error. Phone calls are spoken communications, and the only trace of a phone call's occurrence that can be found is a log noting that the conversation took place. You and the other employees at Attirify Apparel have the same capability to evaluate the dialogue if it was conducted by e-mail. It is in the interest of both sides; Attirify Apparel, and you will get something positive from having written records.